GEICO

Just wanted to say that I had a phone interview with GEICO this morning and it went very well, at the end of the conversation I was asked to continue the interview process and come in tomorrow morning for a face to face and then some testing. The testing part is kind of funny to me, it's testing computer skills, multi-tasking skills and reading comprehension. One thing that I am SO impressed with is their training, they have a solid 6 to 8 week training program, nothing but training. How awesome is that? I mean, not to knock any of my previous jobs but the training that I've received in the past could have been so much better. I really wish that companies would realize how important it is to have their customer facing departments fully trained inside & out. If a customer calls in and the person taking that call doesn't know the products that they're selling and has to put them on hold or transfer them to tech support for the answer to a basic question, that it is a poor reflection on the company. I know it costs money to have an official training program or class but I believe in the long run that it is so worth it.

Things are going pretty well otherwise. The realtor for my grandfather's house contacted me the other day to let me know that some people wanted to see the house. I spent 2 hours scrubbing the rest of the kitchen floor (and yes I used pine-sol!), mowed the lawn and all that good stuff. I don't know what the people thought, they only call me for authorization to enter the house.

The weather has cooled down some the last couple of days and I'm happy about that. I've been keeping busy which always helps my mental state.

I'll write again tomorrow to report how my interview goes! Wish me luck! :)